Reviews and reputation
Get and reply to Google reviews for your restaurant.
A QR code on the menu and the bill to ask for them, and reply drafts ready to check on your phone.
Listen to your customers. No extra work.
Leaving a review is easy
A QR code takes them straight to your Google reviews.
Reply in your own voice
Check the draft and publish it from your phone.
Spot what keeps coming up
A summary of what customers value and what you can improve.
Three ways to handle reviews. What each one costs.
Doing it by hand costs nothing, but it slips on the busiest days. A tool helps you reply. With Menuveo, the review is also requested at the right moment and the reply reaches you ready.
| Item | By hand | Review tool | Menuveo |
|---|---|---|---|
| Price per month | €0 and your time | €39-249, indicative | From €59.99/month + VAT |
| Asking for the review at the right moment | If you remember | A link or QR you place yourself | QR on the menu and the bill |
| Replying within 24 h | Hardly ever | You write it, with help | A draft ready to approve from your phone |
| Replies in Catalan and Spanish | It depends | Depends on the tool | Yes |
| Alert for negative reviews | No | Depends on the tool | Yes, straight away |
Frequently asked questions
With each review you get an alert and a draft reply prepared with AI from what the customer says. You approve it or edit it before it is published: nothing goes out without your OK.
With Menuveo it is part of the Pro plan, from €59.99/month + VAT, together with your Google Maps listing. Doing it by hand is free, but it means replying to every review the same day.
By asking at the right moment. A QR code on the menu and on the bill, plus the link in the WhatsApp booking confirmation, take the customer straight to the Google form.
Calmly and without arguing: say thank you, acknowledge the specific point and invite them back. The draft already comes in that tone; you add the detail.
Because review count and rating count toward how Google ranks local results, and they are the first thing a customer reads, and AI too, before recommending a place.
You check and publish from your phone in a couple of minutes. The aim is to reply to every review within 24 hours.
Google forbids paying or giving anything in exchange for reviews, and filtering out unhappy customers. Menuveo only makes the link easy to reach: it never buys or filters reviews.
A negative review can't be removed. If it is fake or breaks Google's policies, we help you document it and ask Google to review it. Google decides.
No. Google forbids it and can remove the reviews or penalise the listing. What you can do is ask at the right moment, with a QR on the bill or in the booking confirmation on WhatsApp.
From a few days to several weeks, and only if it breaks Google’s policies: spam, conflict of interest, offensive content or not a real experience. A legitimate bad review is not deleted; it is answered.
No. Besides breaking Google’s rules, in Spain it counts as misleading advertising. Google detects and deletes them and can suspend the listing. Menuveo never buys or filters reviews.